Lineage II Support

Announcements

Our Token-based Restoration policy now includes Item refund and the eligibility criteria for Enchant Fail Restorations has been updated. More info: Token-based Restoration Policy


We are currently aware of the latency issue affecting all game servers in Live. Our team is investigating the issue. If you are experiencing the issue, please submit a copy of your DxDiag to our Support Team so we can gather information and narrow down the issue. Thank you for your patience!


We are aware of the issue with the Homunculus system messages. This will be addressed in the future patch.


Due to a recent increase in support ticket volume, please expect temporary delays in responses. Rest assured that the Customer Support Team is doing its best to respond to all requests as quickly as possible and is working to prioritize time-sensitive inquiries.
We apologize for the inconvenience, and we thank you for your patience.

Known Issues

Frequently Asked Questions