Announcements
We have updated our Token-based Restoration Policy for Enchant Fail Restorations to include Dyes as a separate category. Token Based Restoration Policy You may also read the Token-based Restoration Policy – Ineligible Items List for the list of items that are not covered by the policy. [09/22/2020]
We are currently aware of the latency issue affecting all game servers in Live. Our team is investigating the issue. If you are experiencing the issue, please submit a copy of your DxDiag to our Support Team so we can gather information and narrow down the issue. Thank you for your patience!
Frequently Asked Questions
- What is the new Automated Hunting System?
- Responsible Gaming: In-game Tools
- Beware of Scams
- Race Change Service FAQ
- Token-based Restoration Policy FAQ
- Token-based Restoration Policy
- I Have Not Received The NCoin I Purchased.
- Recurring Pack FAQ
- How Do I Purchase NCoin?
- Incorrect Region Error
- Upgrading from Launcher 1.0 to 2.0
- Security FAQ
- Account Sharing
- Creating an NC Account
- Personal Data Guide
- Account Deletion FAQ