Announcements
Starting today, we’re increasing the amount of restoration tokens each account receives. All accounts have now received 3 restoration tokens per game (Aion, LII and Blade & Soul). More details: Token Based Restoration Policy [7/1/2020]Our Token-based Restoration policy now includes Item refund and the eligibility criteria for Enchant Fail Restorations has been updated. More info: Token-based Restoration Policy
We are currently aware of the latency issue affecting all game servers in Live. Our team is investigating the issue. If you are experiencing the issue, please submit a copy of your DxDiag to our Support Team so we can gather information and narrow down the issue. Thank you for your patience!
Frequently Asked Questions
- What is the new Automated Hunting System?
- Responsible Gaming: In-game Tools
- Beware of Scams
- Race Change Service FAQ
- Token-based Restoration Policy FAQ
- Token-based Restoration Policy
- I Have Not Received The NCoin I Purchased.
- Recurring Pack FAQ
- How Do I Purchase NCoin?
- Incorrect Region Error
- Upgrading from Launcher 1.0 to 2.0
- Security FAQ
- Account Sharing
- Creating an NC Account
- Personal Data Guide
- Account Deletion FAQ