If you are unable to submit a ticket via the website, please use the Log In link at the top of this page to log in first. We are working to resolve this issue, but in the meantime you should be able to submit a ticket as long as you log in first using the link at the top of the page.
Frequently Asked Questions
- Race Change Service FAQ
- Shadai's Shiny Box - Brooch Jewels
- Issue - Adenian Tattoos Display Incorrect Values
- Resolved - Prestige Pack Hero Coin Issue
- SP Cap Updated
- XP Lose Issue Resolved
- Red Thread of Fate quest
- Installation Instructions
- How do I run the Game Advisor application?
- Can't Launch Game Due to GameGuard - Avast Issue
- Microsoft Ends Windows XP Support on April 8, 2014
- I Have Not Received The NCoin I Purchased.
- Unable to buy NCoin? Available Purchase Options
- Recurring Pack FAQ
- What is NCoin and how can I buy it?
- Why Am I Seeing Taxes On My Purchases?
- What does "Truly Free" mean?
- NC Account Platform Update FAQ
- I forgot my login name
- I am not receiving my verification emails
- Game Account Creation in NC Account
- Password Issues
- Creating an NC Account
- Account Sharing