Lineage II Support

How to Run a DXDIAG

When contacting Technical Support, often times you will be requested to run a DXDIAG. This program provides the support team with a wealth of information that can be used to help troubleshoot your issue.

 

To run a DXDIAG test, please perform the following:

    Click "Start."

    Type in "DXDIAG" without the quotes into the field "Search programs and files."

    Hit "Enter."

    When the window for "DXDIAG" appears, click the button labeled "Run 64-bit DXDIAG."

    Once loaded, click the button "Save All Information." You will want to save the file to your desktop.

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