Lineage II Support

What is the L2 Galleria (web shop) and how do I use it?

The L2 Galleriais the web store where Lineage II players can find special packs or promotional products available for purchase without the need to log into the game. Items from the L2 Galleria can only be purchased using NCoin.

To purchase items from the L2 Galleria, you must have NCoin. To view your current NCoin balance, please follow these instructions: Where can I see my NCoin balance for Lineage II? If you do not have any NCoin, and would like to buy items from the L2 Galleria, you can purchase NCoin by following these instructions: Buying NCoin

Once you have NCoin, you can make purchases from the L2 Galleria by following these instructions:

  1. Visit the L2 Galleria webpage from the Lineage II website.
  2. You will see a list of Exporation Packs and Cosmetic items available for purchase. NCoin pricing is below each item. Choose the item you wish to purchase.
  3. Choose the quantity of the item that you wish to purchase.
  4. Click the Purchase button.
  5. You may be requested to enter your Lineage II account name and password. Enter your Lineage II account name and password and click the Log In button.
  6. You then may be requested to click the Purchase button again. If so, click the Purchase button again. You will then be at the Order Confirmation page.
  7. Select the server you wish to apply these items to. Please be sure to choose the correct server. We are not able to switch servers after the purchase.
  8. Click the Place Order button.


You will then be taken to your Completed Order page which provides the details of the item you purchased, the server you selected and your remaining NCoin. You can either Continue shopping or go back to the Lineage II website main page by clicking the Go to L2 home button.

You can then log into the Lineage II game client and retrive your new items. Please visit the Dimensional merchant in-game to collect your items.

NOTE: If you have trouble interacting with the L2 Galleria window when in Lineage II, click this link for more.

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