Subscriptions can be cancelled by visiting the Billing section of your NC Account profile.
Login to your NC Account associated with your recurring subscriptions.
- Click the Billing tab at the top
- Under Scheduled Payments find the subscription you want to cancel
- Click Cancel button (trash can) in the Action column on the right
- Click OK to confirm you want to cancel the scheduled payment
You will be taken to a confirmation page. You will also receive a confirmation email. If you are subscribed to multiple packs, you must be sure to cancel each one individually to ensure that you are not billed again. Canceling one pack does not cancel all packs. Additionally, if you are subscribed to multiple packs that are associated with separate NC Accounts, you must log into each NC Account individually to cancel any active subscriptions. If you cannot log into your NC Account, please contact customer service and they will be able to assist you with canceling any active subscriptions.