Lineage II Support

Use Card on File Option

The Use Card on File option is intended to be used to limit or restrict use of the credit card you have on file for recurring subscription purchases as payment for in-game purchases. This option is only available for the credit/debit card payment option. When you make a purchase, you will have the option to sign up for the Card on File option at the bottom of the Enter Credit Card Information page.

If you already have a card on file, this option can be found at the bottom of the Enter Credit Card Information page when changing the current credit card on file for an account.

Remember, using the Card on File option is strictly optional, and if you do not want to keep billing information on file, simply leave the box unchecked.

If you have a credit card currently on file, you may make edits to your card on file limits by following the instructions below:

For security reasons, you cannot make edits to the card on file limits unless you have the credit card in possession.

  1. From your NC Account Management page, click on the BILLING tab.
  2. Click the little image of the pencil shown at the end of the Credit Card on File section.
  3. Re-enter your credit card information.
  4. Scroll to the bottom of the page to view the Allow Card on File Purchases section.
  5. Make sure the checkbox is checked.
  6. Choose your preferred card on file limit (up to $400).
  7. Enter the information in the CAPTCHA image.
  8. Click the Continue button.

You will receive a message stating that your information has been successfully updated.

If you do not currently have a credit card on file, you will be able to choose to use this option when you decide to make your next purchase.

Allowing and Disallowing In-Game Purchases

To expressly toggle this option off or on, you simply need to uncheck or re-check the checkbox to the right when either updating your existing card on file, or when making a purchase. Checked is on, unchecked is off.

Setting a Purchase Limit

There is a default purchase limit of $100.00 per 30-day period. You may adjust this limit from the default or otherwise adjust a previous limit you have set by entering a new amount in the section below the checkbox.

NOTE: The adjusted purchase limit is only applicable if the checkbox is checked, allowing in-game purchases. Though you may adjust the purchase limit upward from the default, there is a system-wide limit of $400.00 which you may not go above. Be sure to click the Continue button at the bottom of the page to complete the change.

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