Billing Support
Frequently Asked Questions
Purchases
- Common Payment Error Codes and Error Messages
- I Have Not Received my Prestige Pack I Purchased
- Can’t Purchase Prestige Pack! Receiving “Something went wrong, please try again later!” Error Message.
- I haven’t received a Purchase Notification Email
- Why do I have Different Order Numbers for a Single Purchase?
- Can’t Purchase Prestige Pack with Credit Card – Button is Grayed Out