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Lineage II Support

  • Game Support Quest, bug or in-game problem? Bad behavior?
  • Account Support Help with passwords, account creation or login?
  • Technical Support Installation issues, crashing during gameplay?
  • Billing Support Unknown charge? Need help making a purchase?
  1. Lineage II Support
  2. Account Support
  • Game Support Quest, bug or in-game problem? Bad behavior?
  • Account Support Help with passwords, account creation or login?
  • Technical Support Installation issues, crashing during gameplay?
  • Billing Support Unknown charge? Need help making a purchase?

Contact Us

  • Submit a Ticket
  • My Tickets

Account Support

Frequently Asked Questions

    Account Security

    • Changing Character PIN
    • Security FAQ
    • Account Sharing
    • Managing Authorized Locations in NC Account
    • What Is a Character PIN and Why Do I Need It?
    • How Do I Register for a Character PIN?
    See all 16 articles

    Account Creation

    • Creating an NC Account
    • Blocked Countries
    • Game Account Creation in NC Account

    Account Recovery

    • I’m Having Trouble Logging in to My NC Account
    • I forgot my login name
    • Password Issues

    General Information

    • Can I Change the Date of Birth on my Account?
    • Not Receiving Support Emails
    • Personal Data Guide
    • Account Deletion FAQ
    • NC Account Platform Update FAQ
    • Game accounts “no longer available”
    See all 8 articles

    Contact Us

    • Submit a Ticket
    • My Tickets