Lineage II Support
Game Support
Quest, bug or in-game problem? Bad behavior?
Account Support
Help with passwords, account creation or login?
Technical Support
Installation issues, crashing during gameplay?
Billing Support
Unknown charge? Need help making a purchase?
Lineage II Support
Technical Support
Game Support
Quest, bug or in-game problem? Bad behavior?
Account Support
Help with passwords, account creation or login?
Technical Support
Installation issues, crashing during gameplay?
Billing Support
Unknown charge? Need help making a purchase?
Contact Us
Submit a Ticket
My Tickets
Technical Support
Frequently Asked Questions
Installation and Patching
Installation Instructions Launcher 2.0
Incorrect Region Error
Upgrading from Launcher 1.0 to 2.0
How to re-install only the NCSOFT Game Launcher
Copying files from another directory
Error Messages
Common Connectivity Error Messages
Game Performance
Are you experiencing Connectivity Issues?
My game is crashing/freezing
Low FPS/Performance Issues
My game doesn't launch
General Information
Lineage II Multibox Limit
Lineage II System Requirements
MSCONFIG
Lineage II Supported Language (English Only)
Use of Third Party Programs for Technical Support
Network Connection FAQ
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Contact Us
Submit a Ticket
My Tickets