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Lineage II Support

  • Game Support Quest, bug or in-game problem? Bad behavior?
  • Account Support Help with passwords, account creation or login?
  • Technical Support Installation issues, crashing during gameplay?
  • Billing Support Unknown charge? Need help making a purchase?
  1. Lineage II Support
  2. Technical Support
  • Game Support Quest, bug or in-game problem? Bad behavior?
  • Account Support Help with passwords, account creation or login?
  • Technical Support Installation issues, crashing during gameplay?
  • Billing Support Unknown charge? Need help making a purchase?

Contact Us

  • Submit a Ticket
  • My Tickets

Technical Support

Frequently Asked Questions

    Installation and Patching

    • Installation Instructions Launcher 2.0
    • Failed to download the file
    • Incorrect Region Error
    • How to re-install only the NCSOFT Game Launcher
    • Copying files from another directory

    Error Messages

    • GameGuard Error 380
    • GameGuard Error Code 500
    • GameGuard Error 350
    • GameGuard Error 170 and 171
    • GameGuard Errors 121, 122, 123, 124, 125, 610 and 620
    • GameGuard Error 120
    See all 8 articles

    Game Performance

    • Are you experiencing Connectivity Issues?
    • My game is crashing/freezing
    • Low FPS/Performance Issues
    • My game doesn't launch

    General Information

    • Lineage II Multibox Limit
    • Lineage II System Requirements
    • MSCONFIG
    • Lineage II Supported Language (English Only)
    • Use of Third Party Programs for Technical Support
    • Network Connection FAQ
    See all 12 articles

    Contact Us

    • Submit a Ticket
    • My Tickets