Technical Support

Installation and Patching

• Installation Instructions Launcher 2.0
• Failed to download the file
• Incorrect Region Error
• How to re-install only the NCSOFT Game Launcher
• Copying files from another directory

Error Messages

• GameGuard Error 380
• GameGuard Error Code 500
• GameGuard Error 350
• GameGuard Error 170 and 171
• GameGuard Errors 121, 122, 123, 124, 125, 610 and 620
• GameGuard Error 120

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Game Performance

• Are you experiencing Connectivity Issues?
• My game is crashing/freezing
• Low FPS/Performance Issues
• My game doesn't launch

General Information

• Lineage II Multibox Limit
• Lineage II System Requirements
• MSCONFIG
• Lineage II Supported Language (English Only)
• Use of Third Party Programs for Technical Support
• Network Connection FAQ

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