Game Support

Questions & Answers

• Open Source License
• What is the new Automated Hunting System?
• Known Issues
• What are the time zones for each server?
• I took a long break from the game, was my character deleted?
• What is the Lineage II Video Policy?

See all 8 articles

Gameplay Tips

• Responsible Gaming: In-game Tools
• Beware of Scams
• Unable to interact with L2 Store window
• Hero Coin Rewards Program FAQ
• Clan Leadership Transfer Request
• Chaos Essence and Enchanted Skills

Account Services

• Name Change Service FAQ
• Gender Change Service FAQ
• Race Change Service FAQ
• Server Transfer Service FAQ

Gameplay Support Policies

• Token-based Restoration Policy – Ineligible Items List (Compound/Enchant Fail Restoration)
• Token-based Restoration Policy
• Token-based Restoration Policy FAQ
• Automated gameplay & 3rd party program use
• NCoin Refunds Policy