Purchases
- Common Payment Error Codes and Error Messages
- I Have Not Received my Prestige Pack I Purchased
- Can’t Purchase Prestige Pack! Receiving “Something went wrong, please try again later!” Error Message.
- I haven’t received a Purchase Notification Email
- Why do I have Different Order Numbers for a Single Purchase?
- Can’t Purchase Prestige Pack with Credit Card – Button is Grayed Out
- Can I Remove My Card on File?
- How much is NCoin?
- Why am I having problems subscribing with PayPal®?
- Why am I having problems paying with PayPal®?
- My Phone Number isn’t accepted when making a Purchase. Why?
- NCSOFT Charges on your billing statement
- I Have Not Received The NCoin I Purchased.
- Unable to buy NCoin? Available Purchase Options
- Recurring Pack FAQ
- How Do I Purchase NCoin?
- Why Am I Seeing Taxes On My Purchases?
- Recurring Monthly Pack
- How do I cancel my Recurring Pack subscription?
- If I purchase NCoin on my game accounts can I use it to buy items on either?
- PayPal® Purchase Option Restrictions